Christmas In The City

Frequently Asked Questions

How are tickets being sold?


New this year, each seat will be numbered and tickets are sold according to section, row, and seat number. You will be able to select the exact seat you will sit in for the production when buying your ticket. Your ticket will include the section, row, and seat number. Ushers will be available to assist with finding your seat.

How long is the show?


The show is approximately 3 hours which includes the outdoor festivities and indoor show.

What is the format?


You will experience the outdoor entertainment first and then move indoors. On Friday and Saturday, the outdoor experience begins at 6:30pm and the indoor show will begin at approximately 7:30pm-7:45pm. On Sunday, the outdoor experience begins at 5:00pm and the indoor show will begin approximately 6:00pm-6:15pm.

What safety protocols will be in place?

Masks are optional. They are available if you prefer to wear one. Hand sanitizer is available at the entrances and in the lobby. The building is thoroughly cleaned after each performance.

Will there be dinner or food?

There will not be a dinner theater format this year. There will be light refreshments during the outdoor entertainment such as cookies, hot chocolate, and apple cider.

What if there is inclement weather?


The start time will remain the same. A portion of the outdoor entertainment will be moved indoors followed by the indoor show.