We’ve devoted our time to developing a detailed safety plan, in order to attempt to stage and hold this year's Christmas In The City! As such, we request that you observe the specific safety measures that have been put in place for your safety and the health and safety of our staff and cast members.

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What to Expect When Attending a Show at Christmas In The City

 

** PLEASE NOTE: State and Local guidelines for safe interaction are subject to change on a frequent basis in relation to the COVID-19 risk status in our area, be advised that guidelines listed below are subject to change. All ticket purchases are non-refundable. **

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Social Distancing

• Guests will be required to wear masks to enter the building for the indoor shows as mandated by local ordinances. Masks must be worn at all times while moving about the building and restrooms. Once seated, and safely distanced apart, masks may be removed for experiencing the indoor show.
• We ask that guests follow social/physical distancing guidelines carefully, maintaining 6 feet of space from others while moving about the general areas of the building. Members of the same party will not be required to maintain these distances. This applies throughout the building and while waiting to enter, be seated, and for restrooms. Please abide by social distancing guidelines while occupying these areas. 
• Auditorium capacity limitations in accordance with state and local ordinances are in effect.
• Social distancing measures of 6 feet between each separate party are being observed.

 

Highest Standards of Cleanliness, Health & Safety

• Our restroom and the general areas of the building will be sanitized thoroughly prior to and in between all shows with all high-touch areas being disinfected.

• Staff members will wear a mask at all times when interacting with guests or when they are not able to maintain a 6 foot safe distance from others (co-workers or guests).

• Staff Members will receive ongoing training on new health and safety guidelines.
• Sanitizing stations will be available throughout the building for guest convenience.
• Our Cast will not be wearing masks during performances or mingling with our audience.

 

FAQ

 

Are masks required inside the building?

• Yes, we are following safety guidelines provided by the CDC and state authorities which at this time require that guests wear face coverings to enter the building and while moving about inside the common areas of the facility. Masks may be removed while seated in assigned, socially distanced compliant seats with guests’ party. The mask policy may change in time with input from these sources.

 

Do children need to wear a mask?

• Children 2 and under are not required to wear a mask.

 

What about eating or drinking?

• No food from outside should be brought into the building.

 

What if I forget my mask?

• Complimentary masks are available at the entry doors and throughout the building.

 

We are doing our part; please do your part:

• If you or any member of your party or family is not feeling well, please do not visit. Contact us at info@hesalivechurch.org or 980-781-4920 if you are unable to attend.
• Currently, government health organizations are recommending people with underlying medical conditions (particularly if not well controlled) should either remain home or keep their distance from others.
• Wash your hands frequently and practice good hygiene while visiting Christmas In The City. Wash hands frequently with soap and water for at least 20 seconds throughout your visit. Use hand sanitizer as an alternative. Wash them after coughing or sneezing, before eating, after toilet use, and when hands are visibly dirty.
• When coughing or sneezing, cover your mouth and nose with a flexed elbow or tissue. Throw tissue into a trash receptacle after use and wash hands.
• We have enhanced our already-stringent protocols, considering the COVID-19 pandemic. We apologize if you experience any delays or inconvenience as a result of these procedures.

 

COVID-19 Warning

We have taken these enhanced health and safety measures for you, our guests, and team members. We ask that you please follow all posted instructions while visiting Christmas In The City.

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An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting Christmas In The City and He's Alive Church you voluntarily assume all risks related to exposure to COVID-19.